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Senior EPIC Configuration Analyst
1 month ago
We are seeking a highly skilled Senior EPIC Configuration Analyst to join our team at Presbyterian Healthcare Services. As a key member of our IT department, you will be responsible for providing in-depth knowledge of assigned Epic System software and working closely with Epic, Subject Matter Experts, and end users to tailor the system to fit our organization's needs.
Key Responsibilities:
- Provide tier-2 support of application incidents reported through the help desk, including 24/7 on-call coverage as required.
- Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams.
- Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications.
- Modify Epic records, tables, and master files to support the application design, additions, and changes.
- Implement changes using documented procedures that are compliant with department policies and procedures.
- Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records.
Requirements:
- Bachelor's degree plus 2 years' of IT or business experience.
- 2 years of Epic specific experience. 6 years' of additional experience can be substituted in lieu of degree.
- Epic certified in supporting application plus additional proficiency/certification/badges in related application area.
Why Work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
