Parts Operations Manager
3 weeks ago
The ideal candidate will have experience working in a fast-paced dealership parts counter environment. Key responsibilities include leading the back counter team, providing exceptional customer service, and maintaining a clean and organized parts department. Additionally, the successful candidate will be able to lift 50 pounds and work well in a process-driven environment.
Responsibilities
- Lead the back counter team to ensure efficient and effective parts operations
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner
- Maintain a clean and organized parts department, ensuring that inventory is stocked and easily accessible
- Work collaboratively with the service team to ensure accurate and timely delivery of parts
- Report any inventory issues or discrepancies to management
Qualifications
- Experience working in a dealership parts counter environment
- Excellent customer service skills and ability to work well with customers
- Ability to lift 50 pounds and work in a fast-paced environment
- Knowledge of CDK, ETKA, OPStrax, XTIME, OE Collision Link, and Parts on Command
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