Parts Operations Manager

3 weeks ago


Garden Grove, California, United States Volkswagen of Garden Grove Full time
Parts Operations Manager

The ideal candidate will have experience working in a fast-paced dealership parts counter environment. Key responsibilities include leading the back counter team, providing exceptional customer service, and maintaining a clean and organized parts department. Additionally, the successful candidate will be able to lift 50 pounds and work well in a process-driven environment.

Responsibilities

  • Lead the back counter team to ensure efficient and effective parts operations
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely manner
  • Maintain a clean and organized parts department, ensuring that inventory is stocked and easily accessible
  • Work collaboratively with the service team to ensure accurate and timely delivery of parts
  • Report any inventory issues or discrepancies to management

Qualifications

  • Experience working in a dealership parts counter environment
  • Excellent customer service skills and ability to work well with customers
  • Ability to lift 50 pounds and work in a fast-paced environment
  • Knowledge of CDK, ETKA, OPStrax, XTIME, OE Collision Link, and Parts on Command


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