Service Desk Representative
4 weeks ago
White Glove Placement is seeking a skilled Service Desk Representative to join our team. As a Service Desk Representative, you will be the first point of contact for customers, providing technical support and resolving issues in a timely and professional manner.
Key Responsibilities:
- Provide exceptional customer service via phone, email, and chat
- Resolve technical issues and escalate complex problems to senior technicians
- Document and track customer interactions and issues
- Collaborate with internal teams to resolve customer issues
Requirements:
- High school diploma or equivalent required
- 1-2 years of customer service or technical support experience
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
Benefits:
- Competitive hourly rate
- Opportunities for career advancement
- Comprehensive training program
- Collaborative and dynamic work environment
Apply now to become a part of our team and take the first step towards a rewarding career in customer support
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