Customer Experience Specialist

2 weeks ago


Broomfield, Colorado, United States HuHot Mongolian Grill Full time
Job Summary

At HuHot Mongolian Grill, we are seeking a highly skilled and enthusiastic Server Representative to join our team. As a Server Representative, you will play a vital role in ensuring that our guests have a memorable dining experience.

Key Responsibilities:
  • Guest Service: Provide exceptional service to our guests, ensuring that their needs are met and exceeded.
  • Food and Beverage Service: Take accurate orders, deliver food and beverages in a timely manner, and ensure that our guests are satisfied with their meal.
  • Team Collaboration: Work closely with our kitchen staff and other servers to ensure seamless service and a positive dining experience.
  • Cash Handling: Handle cash and credit transactions accurately and efficiently.
  • Communication: Maintain open and effective communication with our guests, team members, and management.
Personal Requirements:
  • Positive Attitude: Possess a positive and upbeat attitude, with a strong desire to provide excellent service.
  • Guest Relations: Demonstrate excellent guest relations skills, with the ability to build rapport with our guests.
  • Teamwork: Work effectively within a team environment, with a strong focus on collaboration and communication.
  • Physical Demands: Be able to stand for extended periods, lift up to 35 pounds, and maintain a high level of energy and alertness.
Benefits:
  • Flexible Scheduling: Enjoy flexible scheduling, with opportunities for full-time and part-time work.
  • Concept Recognition: Work for a concept recognized as one of the top 20 by NRN Magazine.
  • Discounts: Receive discounts on HuHot food items, both on and off duty.
  • Uniforms: Receive a free uniform and enjoy a strong personal image and uniform standards.
  • Benefits Package: Depending on the position, some benefit packages may include medical, dental, vision, and/or 401k, as well as paid parental leave.


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