Loans and Dreams Coordinator
7 days ago
We are Lennar Homes, one of the nation's leading homebuilders dedicated to making an impact and creating an extraordinary experience for our Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service.
The Loans and Dreams Coordinator plays a vital role in assisting Loan Officers while developing skills and knowledge to become a Loan Officer in the future. This position involves completing various online and classroom educational sessions, receiving operational and hands-on training by assisting the Loan Officer and Division Managers.
- This is a career that empowers you to build your future.
- A career built on making dreams come true.
- A career built on delivering exceptional customer experiences.
As a Loans and Dreams Coordinator, you will be responsible for:
- Learning Development: Participate in formal training programs provided by the company. These programs cover various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process. Train with managers on mortgage rate sheets to accurately price and lock loans. Review daily/weekly/monthly reports to learn the overall mortgage process from application to closing.
- Continuous Education and Licensure: Successfully complete testing for mortgage licensing and appropriate state licensing as needed. Maintain up-to-date knowledge of RESPA through continuing education courses.
- Support and Coordination: Update the loan application with any missing data. Maintain notes within the Loan Origination System to ensure complete exchange of information. Occasionally provide initial setup of the file.
- Business Development and Customer Relations: Participate in builder and realtor functions to develop and maintain relationships. Work with Division Manager and Loan Officers on local marketing campaigns.
- Customer-Centric Approach: Ensure that borrowers can easily reach out through various channels (phone, email, chat) and receive prompt responses. Act as a primary contact between our borrowers and their Loan Officers, schedule and conduct meetings as needed, to discuss any follow-up issues or items that need to be addressed.
- Collaboration and Flexibility: Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed.
- Education: High school diploma or equivalent
- Degree: BA or BS preferred
- Experience: Mortgage or banking experience (preferred)
- Communication Skills: Experience in articulating product or service features, benefits, and value
- PASSION: A genuine passion for going above and beyond to ensure customer satisfaction
- Organization: Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities.
- Technical Skills: Proficient in using standard office software (e.g., Microsoft Office Suite)
- Valid Driver’s License: Valid driver's license and reliable transportation
We believe in investing in our Associates, empowering them to thrive both personally and professionally. As a Loans and Dreams Coordinator, you can expect a comprehensive array of benefits designed to enhance your well-being and professional growth.
- Comprehensive Benefits Package: Comprehensive medical, dental, and vision benefits.
- Flexible Spending Accounts: Flexible Spending Accounts, Health Savings Accounts, Health Reimbursement Accounts, and Commuter Savings Accounts.
- Vacation Time: Up to 3 weeks of vacation per year upon hire.
- Holidays and Sick Leave: Holidays, sick leave, & personal days.
- Everyone’s Included Day: We offer one paid day each year to celebrate, engage, in, and/or observe a cause that is meaningful to you.
- Retirement Plan: 401(k) savings plan with immediate vesting and 100% company match up to 5% of eligible pay.
- Paid Parental Leave: Paid maternity & bonding leave.
- New Hire Referral Bonus Program: New hire referral bonus program.
- Associate Assistance Plan: Associate Assistance Plan.
- Lennar Education Assistance Program (LEAP): Provides Student Loan Repayment Assistance.
- Associate Discount Program: Associate Discount Program through Perks at Work.
- Associate Home Purchase Program: Associate Home Purchase Program.
- Wellness Rewards: If enrolled in a Lennar medical plan, you can earn additional money in well-being rewards for a variety of wellness activities.
Regular, in-person attendance at Company communities/job sites and offices during regular work hours is an essential function of this job. Requires the ability to work in excess of eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move, and/or carry equipment which may be in excess of 50 pounds. Job may require occasional operation of construction equipment. Finger dexterity may be required to operate a computer keyboard and calculator.
Lennar Homes is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
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