Customer Service Representative

7 days ago


New Lenox, Illinois, United States Wintrust Financial Full time
Company Overview

Wintrust Financial Corporation is a leading financial holding company with approximately $50 billion in assets under management. Our mission is to provide exceptional banking services to individuals and businesses in the Chicago and southern Wisconsin markets.

Salary and Benefits

We offer a competitive salary of $45,000 per year, plus benefits including medical, dental, vision, life insurance, short-term and long-term disability insurance, parental leave, employee assistance program, 401(k) plan with company match, flexible spending account, employee stock purchase plan, critical illness insurance, accident insurance, transportation and commuting benefits, banking benefits, and pet insurance.

Job Description

We are seeking a skilled Teller to join our team at Wintrust Bank. As a Teller, you will be responsible for processing various financial transactions, including check cashing, withdrawals, deposits, loan payments, and more. You will also operate a teller drawer to serve customers and bank personnel in lobby or drive-up settings.

Key Responsibilities:
• Process financial transactions accurately and efficiently
• Operate a teller drawer to serve customers and bank personnel
• Recognize potential cross-sell opportunities and direct customers to appropriate bank personnel
• Develop skills to recognize potential fraud and report to management as necessary

Required Skills and Qualifications

To succeed in this role, you must have a minimum of 6 months of experience in cash handling or customer service. You should also have a high school degree or equivalent and be able to lift 30 pounds. Additionally, you must be available to work all shifts, including Saturdays.

Benefits and Perks

As a valued member of our team, you will enjoy a range of benefits and perks, including:
• Medical, dental, and vision insurance
• Life insurance and accidental death and dismemberment coverage
• Short-term and long-term disability insurance
• Parental leave and employee assistance program
• 401(k) plan with company match and flexible spending account
• Employee stock purchase plan at 5% discount
• Critical illness insurance and accident insurance
• Transportation and commuting benefits
• Banking benefits
• Pet insurance

Why Join Us?

At Wintrust Financial Corporation, we value diversity, equity, and inclusion. We are committed to creating a workplace that reflects the diverse communities we serve. If you are passionate about delivering exceptional customer service and building strong relationships, we encourage you to apply for this exciting opportunity.

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