Senior Business Analyst

5 days ago


Texas City, Texas, United States First American Financial Company Full time

At First American Financial Company, we're committed to providing superior technology, products, and services for the mortgage and real estate industries.

Job Overview

We are seeking a highly skilled Senior Business Analyst - Process Improvement Specialist to join our team. As a key member of our business operations team, you will be responsible for driving process improvement initiatives and collaborating with cross-functional teams to develop and implement solutions that enhance security, compliance, customer satisfaction, and profitability.

About the Role

The ideal candidate will have 2-5 years of directly related experience in business analysis, process improvement, or a related field. You will have a strong analytical background, excellent communication skills, and the ability to work effectively in a fast-paced environment.

Responsibilities
  • Defines business process requirements, researches alternatives, prepares presentations, drives solutions, gains consensus, tests to confirm, and implements solutions for a specific business need.
  • Analyzes and gathers customer requirements to develop and implement customized solutions and provide alternative solutions.
  • Provides informal training as part of implementation process. May provide formal training and support directly to customers.
  • Working with business partners and SMEs, creates documentation of business processes, training procedures, and standard operating procedures.
  • Generate and create reports; research and analyze data and report trends to management/business partners.
Requirements
  • Generally requires BS Degree or equivalent work experience.
What We Offer

As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, vision, 401k, PTO/paid sick leave, and other great benefits like an employee stock purchase plan. Our inclusive, people-first culture celebrates diversity, equity, and inclusion, and we offer a range of opportunities for professional growth and development.

Estimated Salary Range

$65,000 - $85,000 per year, based on experience.



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