Senior Business Analyst
5 days ago
At First American Financial Company, we're committed to providing superior technology, products, and services for the mortgage and real estate industries.
Job OverviewWe are seeking a highly skilled Senior Business Analyst - Process Improvement Specialist to join our team. As a key member of our business operations team, you will be responsible for driving process improvement initiatives and collaborating with cross-functional teams to develop and implement solutions that enhance security, compliance, customer satisfaction, and profitability.
About the RoleThe ideal candidate will have 2-5 years of directly related experience in business analysis, process improvement, or a related field. You will have a strong analytical background, excellent communication skills, and the ability to work effectively in a fast-paced environment.
Responsibilities- Defines business process requirements, researches alternatives, prepares presentations, drives solutions, gains consensus, tests to confirm, and implements solutions for a specific business need.
- Analyzes and gathers customer requirements to develop and implement customized solutions and provide alternative solutions.
- Provides informal training as part of implementation process. May provide formal training and support directly to customers.
- Working with business partners and SMEs, creates documentation of business processes, training procedures, and standard operating procedures.
- Generate and create reports; research and analyze data and report trends to management/business partners.
- Generally requires BS Degree or equivalent work experience.
As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, vision, 401k, PTO/paid sick leave, and other great benefits like an employee stock purchase plan. Our inclusive, people-first culture celebrates diversity, equity, and inclusion, and we offer a range of opportunities for professional growth and development.
Estimated Salary Range$65,000 - $85,000 per year, based on experience.
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