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Quality Assurance Specialist

4 weeks ago

Reston, Virginia, United States Net2Source Inc. Full time

Net2Source Inc. is seeking a Quality Assurance Specialist to serve as the quality customer interface and assist the customer throughout production and delivery on complex accounts, tasks, and projects.

Key Responsibilities:

  • Serve as the quality customer interface and assist the customer throughout production and delivery on complex accounts, tasks, and projects.
  • Provide product manufacturing and delivery status.
  • Facilitate and lead resolution of customer concerns.
  • Complete administrative tasks that support customer requirements.
  • Engage and lead stakeholders to ensure a positive customer experience.
  • Lead in the identification and execution of improvement activities aimed at enhancing the customer experience and increasing efficiency.
  • Provide customer orientations around safety, production, delivery processes, and the Quality Management System.
  • Coordinate and communicate applicable production records with the customer.

Requirements:

  • Proficiency with Microsoft Office such as Power Point, Excel, and Word.
  • Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 3 or more years' related work experience or an equivalent combination of education and experience.

About Net2Source Inc.

Net2Source Inc. is an employer-of-choice for over 2200+ consultants across the globe. We recruit top-notch talent for over 40 Fortune and Government clients coast-to-coast across the U.S. We are one of the fastest-growing companies in the U.S. and this may be your opportunity to join us.