Veterinary Assistant

4 weeks ago

Hillsboro OR USA, United States WellHaven PetHealth Full time
Job Summary

The Veterinary Assistant plays a crucial role in supporting veterinarians and veterinary technicians, ensuring the well-being of pets, educating clients, and maintaining the highest standards of veterinary care.

Key Responsibilities
  • Demonstrate proficiency in applying technical skills acquired through education and experience, which includes expertise in surgery, dentistry, laboratory procedures, venipuncture, proper restraint techniques, and strict adherence to established protocols for maintaining a sterile and safe environment
  • Contribute to the day-to-day efficiency and smooth operation of the hospital
  • Utilize exceptional communication skills to engage with team members and clients effectively
  • Maintain thorough and accurate medical charting for all patients, consistently meeting hospital quality control standards
  • Educate clients about Wellness Plans, offering guidance on pet care and overall health as appropriate
  • Assume responsibility for select reception duties, such as answering phone calls, scheduling appointments, and facilitating patient intake and discharge
  • Obtain pertinent medical history and patient information
  • Assist in managing hospital supplies, including inventory tracking and restocking as necessary
  • Ensure the completion of all assigned hospital duties before the end of each shift
  • Act as an advocate for the overall success and performance of the hospital
Customer Service Delivery
  • Consistently provide professional, efficient, and exceptional service
  • Demonstrate excellent communication and organizational skills when interacting with the veterinary team and clients
  • Effectively adapt to individual clients and their needs
  • Effectively resolve customer complaints as appropriate
Other
  • Adhere to OSHA standards and regulations as outlined in company policies
  • Ability to perform other job duties as assigned

WellHaven Pet Health is committed to providing a positive work-life balance for our team members. We understand the importance of finding joy in our professional and personal lives, and we encourage our staff to enjoy the many enriching experiences our location offers.

We are proud to have been a pillar of our local community since 1965, providing exceptional care to beloved pets and fostering long-lasting connections with their owners. Our hospital is part of the WellHaven Pet Health network of hospitals, which allows us to have a more extensive and stronger support system, connecting with other hospitals in the area while remaining autonomous.

We value our medical teams and strive to support each team member each and every day. Our focus on personal growth, practice support, and life balance frame the relationship we want to have with our hospital teams. This people-first approach has made a considerable difference in the lives of our teams, clients, pets, our communities, and the health of our hospitals.

We've been recognized in Inc. Magazine for making a difference in our community and in Forbes for being named one of America's Best Startup Employers. It is an exciting time to be part of the WellHaven team and an excellent time for you to consider joining us.

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