Field Optimization Specialist

3 hours ago

Washington, Washington, D.C., United States Laitram Full time
Job Title: Field Technician

Intralox L.L.C., a leading provider of conveyor equipment solutions, is seeking a skilled Field Technician to join our Optimization Services Group in North America. As a Field Technician, you will be responsible for executing optimization services on material handling equipment, including field installations and audits.

Responsibilities:
  • Plan, manage, and perform mechanical and electrical assembly, installation, and commissioning of equipment.
  • Train customers to operate, maintain, and optimize equipment performance.
  • Provide warranty support by diagnosing failures, ordering parts, and affecting repairs and replacements.
  • Provide insightful technical feedback to the Company's Engineering and R&D departments to improve equipment performance and value.
  • Troubleshoot and correct problem installations or applications in the field.
  • Find solutions on-the-fly and determine/communicate opportunities.
  • Inspect conveyors to gather detailed technical information on opportunities for improvement.
  • Communicate belt and conveyor recommendations verbally and in written reports.
  • Arrange and execute efficient travel on short notice, including nights and weekends.
  • Maintain the professional appearance of equipment and work area.
Requirements:
  • A High school diploma or GED equivalent.
  • At least three (3) years of work experience as a mechanical or electrical technician.
  • Strong mechanical background, ideally with experience in processing or conveying equipment.
  • Ability to travel extensively (70%) both domestically and internationally and work weekends, holidays as needed.
  • Ability to communicate effectively with customers.
  • Ability to work within a team environment including subcontractors.
  • A Valid driver's license.
  • Ability to set priorities, utilize and coordinate resources, and manage visits from start to finish with little supervision.
  • Excellent English verbal and written communication skills.
  • Computer proficiency, including demonstrated experience with Microsoft products.
  • Ability to read and understand manufacturer's drawings and manuals to 'self-teach' new technology.
  • High level of attention to detail.
  • Effective communication (verbal and written) and relationship skills.
  • Positive, confident outlook with an entrepreneurial, problem-solving personality.
  • Ability to safely lift (up to) 75 lbs., climb ladders, work in tight spaces, and stand, kneel and squat on a repetitive basis.
Preferred Requirements:
  • Technical degree (electrical/mechanical/automation).
  • Experience with material handling equipment.
  • Strong electro-mechanical skills (electrical panels, motors, drives and networks), experience with industrial control systems.
  • Ability to MIG weld.

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. We are committed to creating long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions.

We listen objectively, think creatively, and deliver results. To learn more about our company culture, philosophy, and benefits, please visit our company page.

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