Senior Crisis Resolution Specialist

5 days ago

Los Angeles, California, United States PATH (People Assisting the Homeless) Full time
Job Overview

We are seeking a dedicated and compassionate individual to join our Interim Housing Services team as the Safety Support Associate at the Pathway Home Signal Hill office location. As part of this role, you will play a crucial part in ensuring the safety and security of our interim housing site, promoting a supportive environment for staff, program participants, and visitors.

About PATH

Since 1984, PATH (People Assisting The Homeless) has been pioneering bold and effective approaches to assist people experiencing homelessness. We operate services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing.

The Role

As the Safety Support Associate, your primary responsibilities will include:

  • Monitoring the site's facilities and grounds for any concerns, engaging participants in maintaining safety, and providing support during crisis situations.
  • Coordinating with the onsite case management team to provide support to the interim housing site.
  • Working with contracted security agencies (if applicable) to ensure the safety of the interim housing site.
  • Conducting regular rounds of the interim housing site and facility grounds, reporting discrepancies or concerns.
  • Assisting the Associate Director with drafting written documentation regarding site safety and security.
  • Collaborating with supervisors and the case management team to respond to interim housing security and/or crisis situations using non-violent crisis intervention and verbal de-escalation strategies.
  • Supporting the development of forms, procedures, and manuals for the Metro LA Interim Housing.

Your Skills and Qualifications

To excel in this role, you should possess:

  • Analytical skills and attention to detail to gather and interpret data, identifying trends and insights to inform decision-making.
  • Collaboration and teamwork skills to work effectively with colleagues, participants, and stakeholders, contributing to team goals and recognizing strengths and contributions.
  • Effective communication skills to convey information clearly and engage individuals and groups.
  • Creativity and initiative to take action, make decisions, and think outside the box to generate innovative solutions.
  • Critical thinking and problem-solving skills to analyze situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning.
  • Ethics and boundaries to maintain professional standards and integrity while maintaining relationships.

Requirements

The ideal candidate will have:

  • One year of experience working with vulnerable populations and/or security and/or de-escalation/nonviolent crisis intervention.

Mandatory Requirements

All candidates must meet the following conditions:

  • Have employment eligibility verification.
  • Have or be able and willing to obtain CPR/First Aid training.
  • Successfully complete TB Test, Background Screening, and Drug Test as a condition of hire.

Driving Requirements

This position requires driving; all candidates must:

  • Have reliable transportation.
  • A valid driver's license.
  • Proof of insurance and ownership for personal vehicles used during work duties.
  • The ability to qualify for PATH's insurance coverage.

Employment Eligibility

Applicants must be authorized to work for any employer in the U.S.

California-Based Work Expectations

We are a California employer; all regular and customary work must be performed within the state.

What We Offer

In addition to a rewarding work environment, we offer competitive benefits, including medical, dental, and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

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