Customer Service Representative

7 days ago


Phoenix, Arizona, United States Fred Loya Insurance Full time

At Fred Loya Insurance, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team.

Job Overview

We offer a competitive salary of $40,000 - $60,000 per year, depending on experience, as well as opportunities for growth and advancement in the insurance industry.

About the Role

This is a full-time position that involves selling new auto insurance policies, renewing policies, servicing existing policies, and marketing for possible new business. The ideal candidate will have excellent communication and customer service skills, with the ability to approach potential clients and offer our services.

Key Responsibilities
  • Provide professional and courteous service to internal and external customers
  • Answer questions regarding customers' policies and provide solutions
  • Acknowledge payments and process transactions
  • Identify potential needs customers may have regarding their policy
  • Follow up with customers on quotes, renewals, and cancellations
  • Maintain a neat and clean work area and office
Benefits
  • Bonus pay for meeting sales targets
  • Paid training and ongoing development opportunities
  • Paid holidays and vacation days
  • Access to health, dental, vision, and life insurance plans
  • 401K matching and retirement savings plan
Requirements
  • Must be 18 years old
  • Bilingual (English/Spanish) a plus or required (depending on regional needs)
  • High School diploma or equivalent
  • Full-time employment and availability to work varying shifts


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