Research Intern

4 weeks ago


Richardson, Texas, United States State Farm Full time

Customer Experience Research Internship

As a Customer Experience Research Intern at State Farm, you will have the opportunity to collaborate with experienced professionals, contribute to meaningful projects, and make a real impact.

Our internship program provides students with valuable training, mentorship, and networking opportunities while being fully immersed in the day-to-day operations of a Fortune 50 company.

We are looking for current graduate students who are passionate about understanding how consumers think, feel, and act in the insurance and financial services space.

The ideal candidate would be a researcher who has experience with quantitative research, qualitative research, or both.

This includes the ability to create surveys, analyze quantitative data, and/or employ qualitative methods such as conducting one-on-one interviews and summarizing overall themes.

Being able to communicate well and visualize your findings to create impact are also key.

Responsibilities

  1. Work with peer researchers to understand research needs and develop/execute research efforts to support those needs.
  2. Execute new primary quantitative or qualitative research to understand customer needs/expectations and improve the customer experience.

Requirements

  • Currently enrolled in a MS or PhD degree in a research-related field like Psychology, Statistics, Data Science, Consumer Behavior, Marketing Research, Anthropology, Design Thinking, Economics, or Marketing.
  • Experience scoping, designing, and conducting quantitative and qualitative research.

Work Environment

This position will be in a remote work environment.

We are an equal opportunity employer and welcome applications from diverse candidates.



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