Team Member
4 weeks ago
As a Team Member at Jack in the Box, Inc., you will be responsible for delivering exceptional guest experiences by providing quality food, excellent service, and a clean restaurant environment. This role requires a "guest comes first" attitude, a genuine smile, and a friendly and positive spirit.
Key Responsibilities:
- Ensure the timeliness, quality, and accuracy of all orders, conveying a sense of urgency.
- Handle guest complaints effectively using the C A R E model - courtesy, apology, resolution, extra effort.
- Interact effectively with diverse groups of people and do not have or display any biases.
- Get along with other team members and always show care and respect.
- Ensure personal and uniform cleanliness, help and compliment other team members, and make new employees feel welcome and help train employees as assigned.
- Follow instructions, be consistently productive and focused.
- Willingly accept direction and feedback from management and other team members.
- Follow JIB procedures and standards in performing all workstation activities.
- Maintain restaurant cleanliness inside and outside by following JIB cleaning and maintenance procedures.
- Maintain a clean, neat appearance and follow uniform and grooming standards.
Requirements:
- Demonstrates integrity and ethical behavior.
- Ability to stand and walk approximately 90%-95% of shift.
- Ability to lift and carry 10-65 lbs.
- Ability to take guests' orders, operate a cash register, and read video monitors.
- Ability and desire to work in a very fast-paced environment.
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