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Bilingual Community Disaster Program Specialist

1 month ago

Chicago, Illinois, United States American Red Cross Full time
Job Description:

As a Community Disaster Program Specialist, you will play a critical role in guiding and leading teams of trained volunteers to deliver comfort and care in times of disaster. You will create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with volunteer services staff. Your work will ensure that the communities you serve are ready to respond to disasters.

Key Responsibilities:

  • Empower Volunteers: Facilitate and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming.
  • Support the Program: Assist with the successful implementation of disaster cycle services program activities or a specific disaster cycle services function within an assigned geographic area.
  • Mission Capacity Building: Engage disaster volunteers who are the primary workforce and representative of the communities they serve.
  • Engage Community: Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.
  • Manage in a Matrix: Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team response to local home fires or support specific function tasks within assigned geographic area.
  • Know Your Communities: Act as the local point of contact for partners and communities, partnering with local organizations and leaders supporting frontline communities and community resiliency before, during, and after disasters.
  • Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements.

Requirements:

  • Bachelor's degree required, or equivalent combination of education and related experience required.
  • Minimum 3 years of related experience.
  • Must be bilingual and proficient in Spanish.
  • Valid Driver's License.

Preferred Qualifications:

  • Experience in emergency management or disaster services, shelter experience.
  • Experience in community engagement and cultivating partner relationships.
  • Experience in volunteer management.
  • Excellent customer service and strong interpersonal skills.

Benefits:

  • Medical, Dental Vision plans.
  • Health Spending Accounts & Flexible Spending Accounts.
  • PTO: Starting at 15 days a year; based on FLSA status and tenure.
  • Holidays: 11 paid holidays comprised of six core holidays and five floating holidays.
  • 401K with 5% match.
  • Paid Family Leave.
  • Employee Assistance.
  • Disability and Insurance: Short + Long Term.
  • Service Awards and recognition.