Strategic Telephony Infrastructure Director
1 week ago
We are seeking a highly skilled and experienced Strategic Telephony Infrastructure Director to oversee the design, deployment, and maintenance of our global telephony and voice communication systems. This role requires strong strategic leadership and technical expertise in telecommunications infrastructure.
Key Responsibilities:- Telephony Strategy Development:
- Develop and execute a comprehensive telephony infrastructure strategy that aligns with business goals and supports future growth.
- Drive innovation and modernization of telephony systems, including cloud-based solutions, VoIP, SIP trunking, and unified communications platforms.
- Operational Management:
- Oversee the day-to-day operations and performance of the global telephony infrastructure, including call centers, customer service, and corporate communications.
- Lead incident management, ensuring rapid resolution of outages or service interruptions while maintaining high service levels.
- Team Leadership:
- Build and manage a high-performing team of telephony engineers and support staff, fostering growth and professional development.
- Lead and mentor team members in best practices for network and telephony infrastructure, performance optimization, and security.
- Bachelor's degree in Computer Science, Telecommunications, Information Technology, or a related field; Master's degree preferred.
- 10+ years of experience in telecommunications infrastructure, with at least 5 years in a senior leadership or executive role.
- Strong understanding of VoIP, SIP trunking, PBX systems, cloud-based telephony solutions, and unified communications platforms.
- Proven experience with telephony systems architecture, design, and implementation on a global scale.
- Excellent knowledge of telecommunications regulations, security standards, and compliance.
$120,000 - $180,000 per annum, depending on experience.
About UsTransPerfect is an innovative, achievement-driven company providing equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.
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