Enterprise Computer Support Specialist

5 days ago


Schuyler, United States A3 Solutions, Inc. Full time
About A3 Solutions, Inc.

A3 Solutions, Inc. is a dynamic company that provides top-notch IT services to various clients.

Job Title: Enterprise Computer Support Specialist

We are currently seeking an experienced Enterprise Computer Support Specialist to join our team.

Estimated Salary: $65,000 - $85,000 per yearAbout the Job

The Enterprise Computer Support Specialist will be responsible for providing on-site and remote technical support to clients in an enterprise environment.

This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.

Key Responsibilities:
  • Responding to client support requests in a timely and professional manner.
  • Contacting clients to gather information about the nature of the problem.
  • Traveling to client locations or connecting via remote link to troubleshoot hardware and software issues.
  • Installing and maintaining computer hardware and peripherals.
  • Installing and upgrading operating systems and computer software.
  • Troubleshooting networking and connection issues.
  • Providing advice on software and hardware upgrades.
  • Offering basic training in computer operation and management.
  • Completing job reports and ordering supplies.
Benefits:
  • Competitive salary range of $65,000 - $85,000 per year.
  • Ongoing training and development opportunities.
  • Opportunity to work with a dynamic team in a fast-paced environment.
  • Benefits package including health insurance, retirement plan, and paid time off.


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