Sales Associate

4 weeks ago


Clarkston, United States Ace Hardware Full time
Job Title: Sales Associate

About Us: At Ace Hardware, we are a locally owned and operated chain of stores. Our mission is to promote a "Neighbors Serving Neighbors" environment, where employees can grow and thrive. We celebrate employee creativity, diversity, and customer satisfaction.

We are committed to delivering an outstanding customer experience through our team's dedication and enthusiasm. Our dynamic atmosphere encourages growth, recognition, and teamwork. We believe in investing in our employees and the growth of our company.

Job Description: As a Sales Associate, you will work closely with customers to determine their needs, answer their questions about our products, and recommend solutions. You will also be expected to promptly resolve customer complaints and ensure maximum client satisfaction. Your duties will include maintaining high standards of store appearance, driving sales, and providing excellent customer service with a positive attitude.

Essential Duties and Responsibilities:
• Maintain cleanliness of the front area.
• Answer phones within three rings and assist callers or connect them with team members who can help.
• Assess customers' needs and provide assistance and information on product features.
• Greet customers as they enter the store and thank them as they exit.
• Have a customer-first mentality at all times.
• Participate in ongoing paid training and development opportunities.

Benefits:
• Ongoing paid training and development opportunities.
• Opportunities for advancement.
• Fantastic team environment.
• Competitive wages ($12-$15 per hour).
• Generous employee discounts.
• PTO for part-time and full-time employees.

Requirements:
• Provide the highest level of customer service to shoppers.
• Be willing and enthusiastic to learn multiple departments within the store.
• Have basic understanding of sales principles and customer service practices.
• Possess solid communication and interpersonal skills.
• Have a friendly and energetic personality with a customer service focus.
• Ability to perform under pressure.
• Availability to work flexible shifts.
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