Airport Operations Manager

7 days ago


Orlando, Florida, United States Skyhop Global Full time

Job Overview:

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Skyhop Global, a leading provider of ground transportation services for airline crews, is seeking an experienced Airport Operations Manager to join our team. With a focus on safety, efficiency, and customer satisfaction, this role will lead the operations team in ensuring timely and safe transportation of pilots and flight attendants.

About Us:

Skyhop Global operates 24/7/365, providing transportation services to various cities across the country. Our commitment to excellence has earned us a reputation as one of the premier ground transportation companies.

Responsibilities:

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  • Lead and motivate a team of drivers to ensure safe, efficient, and timely operations at all times.
  • Frequently check in with drivers to address any concerns or issues.
  • Schedule and operational planning, including understanding key performance indicators (KPIs) and budget management.
  • Develop and maintain excellent customer relationships with airline crew members, aiming to achieve 'Raving Fan' service levels.
  • Ensure compliance with safety policies and procedures, enforcing a 'Safety First' culture within the team.
  • Communicate effectively with Headquarters and dispatch to resolve issues promptly.
  • Conduct daily Pre-Trip and Post-Trip Inspections on vehicles.

Requirements:

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  • Proven leadership experience in building high-performing teams.
  • Strong communication skills, both verbal and written.
  • Minimum 2+ years of management experience in an airline/airport environment.
  • Basic computer and mobile technology skills, with a willingness to work with technology.
  • Valid driver's license and approval from the Company's insurance carrier.

What We Offer:

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  • A competitive salary range of $52,000 - $58,000 per year.
  • Bonuses based on performance.
  • A comprehensive benefits package, including health insurance, dental insurance, and more.
  • A flexible schedule that may require occasional weekend and/or evening work.

Location:

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The ideal candidate will be based in Orlando, Florida.



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