Field Service Technician
5 days ago
We are seeking a highly skilled Field Service Technician to join our team at Canon Solutions America, Inc.
About the RoleThis is a customer-facing position that requires a strong technical skillset, with a focus on diagnosing and repairing complex equipment. As a Field Service Technician, you will be responsible for:
- Diagnosing and repairing designated equipment to meet Canon standards and specifications.
- Maintaining working knowledge and aptitude of multiple product groups, including troubleshooting and diagnostics.
- Providing efficient, responsive, and accurate field/shop/on-site maintenance to meet customer demands.
- Properly maintaining all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
- Maintaining all technical information and Canon property assigned, and providing direction to less experienced technicians.
To be successful in this role, you will need:
- A high school diploma, GED, or equivalent experience, plus 1-2 years of related experience.
- A basic understanding of internet environments and the ability to complete a 120-day introductory period and the PDIF new-hire class.
- The ability to travel (valid driver's license and acceptable driving record necessary).
- The capability to work in a 24/7 environment, performing shift work and on-call rotations.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers premises.
- Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).
We offer a competitive compensation package, including:
- Medical, dental, and vision coverage.
- 401(k) Savings Plan.
- Discretionary profit sharing.
- Discretionary success sharing.
- Educational assistance.
- Recognition programs.
- Vacation.
We empower companies of all sizes to succeed by supplying market-leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings. Our mission is to promote professional innovation, drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.
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