Treatment Center Operations Manager

1 week ago

Johnston, United States Behavioral Health Group Full time
Job Overview

The Treatment Center Operations Manager oversees the daily operations of an opioid treatment center, ensuring excellence in staffing, training, compliance, and customer service.

Responsibilities include:

  • Supervising patient admission, medication delivery, and patient processing.
  • Maintaining high standards for the treatment center's infrastructure.
  • Addressing urgent issues and patient complaints promptly.
  • Monitoring and reporting on program performance regularly.
  • Managing revenue collection and expenditures.
  • Ensuring schedule adherence and minimizing overtime.
  • Leading and mentoring team members to achieve annual goals.
  • Implementing and enforcing the agency's Code of Ethics and Conduct.
  • Coordinating training programs and audits.
  • Serving as the Corporate Compliance Officer.
  • Ensuring team members are properly educated, credentialed, and licensed.
  • Managing recruitment, staffing levels, and team morale.
  • Handling hiring, termination, and unemployment claims with HR.
  • Ensuring compliance with all regulatory and accrediting agency requirements.
Qualifications

Candidates should have:

  • Leadership experience in substance abuse treatment services.
  • Demonstrate a desire to provide compassionate, evidence-based care.
  • Experience in operations, compliance, safety, accreditation, and quality of care.
  • A valid driver's license.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and ethical standards knowledge.
Estimated Salary Range

$72,000 - $80,000 per year, depending on location and experience.

About Us

BHGCare is a leading provider of opioid addiction treatment services. We have over 110 locations in 22 states and serve over 42,000 patients annually. Our team of over 1,900 employees is dedicated to helping individuals overcome substance use disorders.

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