Technical Support Specialist for Audio/Visual Systems
1 week ago
**About the Role**
We are seeking a highly skilled Technical Support Specialist for Audio/Visual Systems to join our team at SUNY Westchester Community College.
**Estimated Salary:** $63,000 - $73,000 per year, depending on experience and qualifications.
**Job Description**
The successful candidate will be responsible for providing technical support for end-users regarding hardware, software, and peripherals. They will also provide training for classroom technology and respond to user calls regarding audio/visual equipment issues in classrooms.
Responsibilities include:
- Performing installation, maintenance, and relocation of audio/visual equipment.
- Responding to user calls and submitting service tickets.
- Tracking audio/visual equipment inventory and inputting data into an enterprise software system.
**Required Skills and Qualifications**
To be successful in this role, you must have a high school diploma or equivalent and at least three years of experience in the field where a primary function of the position was the installation, operation, and maintenance of audio/visual equipment.
You should also be proficient in Microsoft Office 365 and have strong communication, written, organizational, and presentation skills.
A valid driver's license is preferred, as well as proficiency in YouTube Livestreaming service, Microsoft Teams, Panasonic Projectors/Cameras, network protocols, wireless microphones, and Adobe Creative Cloud.
**Benefits**
This role offers comprehensive health coverage, a choice of defined benefit or defined contribution pension plan, generous leave benefits, and access to tax sheltered annuities and a deferred compensation plan.
**Work Schedule:** The work schedule will be Monday - Thursday (1:00pm - 9:00pm) Saturday (8:00am - 4:00pm).
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Valhalla, New York, United States Westchester Community College Full timeJob SummaryA challenging opportunity has arisen for a skilled Technical Support Specialist to join our team at Westchester Community College. This role involves providing technical assistance and support to end-users, ensuring seamless operation of classroom technology. We are seeking an individual with a strong understanding of signal flow, proficiency in...
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