Store Operations Manager

1 week ago


Yonkers, New York, United States Macy's Full time

Job Summary: We are seeking a highly skilled and experienced Store Operations Manager to join our team at Macy's. This is an exciting opportunity to lead our store operations, drive sales growth, and deliver exceptional customer experiences.

About the Role: As a Store Operations Manager, you will be responsible for leading a team of People Leaders and Hourly Colleagues to achieve business objectives. Your primary focus will be on driving sales growth, improving operational efficiency, and enhancing customer satisfaction.

Key Responsibilities:

  • Lead Sales Growth: Develop and implement strategies to drive sales growth through effective leadership, coaching, and training of your team.
  • Operational Efficiency: Analyze store performance data to identify areas for improvement and implement action plans to enhance operational efficiency.
  • Customer Experience: Lead the development of customer-centric initiatives to improve customer satisfaction and loyalty.
  • Team Leadership: Coach, train, and develop your team members to achieve their full potential and meet business objectives.
  • Talent Development: Identify and develop high-potential leaders within your team to ensure a strong pipeline of future talent.
  • Recruitment: Participate in the recruitment process to attract and hire top talent to join our team.

Requirements:

  • Bachelor's Degree: A bachelor's degree or equivalent work experience in a related field is required.
  • Experience: A minimum of 7-10 years of retail management experience with a proven track record of driving sales growth and improving operational efficiency.
  • Leadership Skills: Excellent leadership, coaching, and communication skills are essential for success in this role.
  • Analytical Skills: Strong analytical and problem-solving skills to analyze store performance data and make informed decisions.
  • Technical Skills: Proficiency in Microsoft Office Suite, including Word, PowerPoint, Excel, and Exchange.

Compensation: The estimated annual salary for this role is $120,000 - $150,000, depending on location and experience.

Benefits: Our comprehensive benefits package includes medical, vision, dental, life insurance, disability insurance, 401(k) matching, paid time off, and holidays.

About Us: Macy's is a leading American department store chain that offers a wide range of products, including clothing, shoes, accessories, home goods, and electronics. We are committed to delivering exceptional customer experiences and creating a positive work environment for our employees.



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