Airport Operations Manager

4 weeks ago


Newport News, Virginia, United States Piedmont Airlines, Inc Full time

We are seeking a highly motivated and reliable leader to join our team as a General Manager in our Ground Handling Department. The primary responsibility of the position is to manage the operational activities of the station in accordance with established policies and procedures.

Key Responsibilities:

  • Oversee station labor relations, operations efficiencies, maintenance, facilities, and safety and security
  • Keep company goals and customer expectations in mind when overseeing daily operations
  • Coach and provide career development to the staff
  • Correct non-compliant behavior and impose disciplinary action as required
  • Understand the corporate culture, policies, and goals, and take measures to implement these into daily work routines
  • Manage a staff with varied duties to include Shift Managers, Supervisors, and Agents
  • Administrative duties include daily/weekly/monthly reports
  • Responsible for staff scheduling to include work assignments/rotations, employee breaks, overtime assignment, and back up for absent employees
  • Conduct employee performance reviews

Requirements:

  • Proven success as a Team Leader with ability to preplan manpower and equipment
  • Ability to work independently, set and meet own deadlines
  • Ability to work well with all levels of management and support staff
  • Able to defuse conflicts among team members
  • Familiarity with Microsoft Office Suite
  • Prior experience with internal controls processes for accountable items

Preferred Qualifications:

  • Two (2) years supervisory experience, in both Operations and Customer Care
  • Working knowledge of Airport Operations Area environment
  • Extensive knowledge of QIK, Sabre & Internal Controls Manual (ICM)
  • Bachelor's Degree in Aviation, Business, or related field

Work Environment:

  • Standard office environment, use of telephones, computers, and other office equipment
  • Airport ramp environment, subject to varied weather conditions and elevated noise levels
  • All shifts including weekends, nights, holidays and/or irregular shifts
  • Some travel may be required

Physical Requirements:

  • Occasional lifting up to 25 pounds

The successful candidate will have a strong understanding of the corporate culture and policies, and be able to implement these into daily work routines. The position requires a high level of independence, with the ability to work well with all levels of management and support staff.

The benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

Starting Rate:

$62,000.00/Annual Salary

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. ​

In addition to a competitive salary, we offer performance-based bonuses and relocation packages, subject to company policy and performance metrics.



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