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Medical Office Assistant

1 month ago

Kinston, North Carolina, United States UNC Health Care Full time
Job Summary

We are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at UNC Health Care. As a Medical Office Assistant, you will play a critical role in providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Maintain accurate and up-to-date patient records, including demographic and clinical information.
  • Process patient check-in and check-out procedures, including verifying insurance and obtaining necessary authorizations.
  • Manage patient billing and financial information, ensuring accurate and timely processing.
  • Provide exceptional customer service to patients, families, and visitors, responding to inquiries and resolving issues in a professional and courteous manner.
  • Assist with scheduling patient appointments, entering demographic and clinical information into the system, and coordinating with other parties as needed.
  • Order and maintain clinical supplies, office supplies, and equipment, ensuring a well-stocked and organized workspace.
  • Maintain compliance with established safety and regulatory guidelines, including HIPAA, OSHA, and infection prevention policies and procedures.
  • Participate in unit performance improvement activities, contributing to the development and implementation of quality improvement initiatives.
Requirements
  • High school diploma or general education degree (GED) required.
  • Previous experience in a medical office setting preferred.
  • Ability to read, write, and communicate effectively in English.
  • Basic computer skills and proficiency in electronic medical records systems.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.
What We Offer

As a Medical Office Assistant at UNC Health Care, you will enjoy a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan. You will also have access to ongoing training and professional development opportunities, helping you grow and advance in your career.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.