Supervisor, Revenue Operations Manager
24 hours ago
We are seeking a highly skilled and experienced Revenue Operations Supervisor to join our team at DaVita. As a key member of our Revenue Operations team, you will be responsible for providing leadership and direction to our Specialist team, ensuring high-quality customer service, and driving business growth through strategic initiatives and process improvements.
Key Responsibilities- Lead and develop a high-performing team of Specialists, providing coaching, mentoring, and training to enhance their skills and knowledge.
- Monitor team productivity and progress, identifying areas for improvement and implementing strategies to drive growth and efficiency.
- Develop and implement process improvements, analytical reports, and special projects to drive business results and enhance customer satisfaction.
- Collaborate with cross-functional teams to ensure seamless execution of business initiatives and projects.
- Provide accurate and timely reporting of performance metrics to senior leadership, ensuring data-driven decision-making.
- Supervisory experience with a proven track record of leading high-performing teams and driving business growth.
- Strong leadership and communication skills, with the ability to coach, mentor, and develop team members.
- Analytical and problem-solving skills, with the ability to perform root cause analysis and develop data-driven solutions.
- Proficiency in Microsoft Office, with experience in Excel, Access, Word, Outlook, and PowerPoint.
- Ability to work in a fast-paced environment, with a strong focus on customer satisfaction and business results.
At DaVita, we offer a comprehensive benefits package, including medical, dental, vision, 401(k) match, paid time off, and PTO cash out. We also offer family resources, EAP counseling sessions, access to Headspace, backup child and elder care, maternity/paternity leave, and more.
We are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to creating a diverse and inclusive environment where all teammates feel valued and empowered to succeed.
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