Customer Service Representative

4 weeks ago


St Johns FL USA, United States Don Haneline - State Farm Insurance Agent Full time
Customer Service Representative - State Farm Agent Team Member

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - State Farm Agent Team Member. As a key member of our team, you will be responsible for providing exceptional customer service, responding to inquiries, and educating customers about insurance options.

  • Key Responsibilities:
  • Provide prompt, accurate, and friendly customer service
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day

What We Offer:

  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within our agency

Requirements:

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Self-motivated
  • Detail oriented
  • Dedicated to customer service
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
  • Position may require irregular working hours
  • Associate's degree or higher required


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