Food Retail Specialist
1 week ago
About the Role
We are seeking a highly motivated Food Retail Specialist to join our team at Big Y. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and driving sales growth.
Key Responsibilities
- Presentation of products: Ensure that all frozen and dairy products are presented in an appealing manner, with clear labeling and signage.
- Customer service: Provide World Class customer service by answering product-related questions, offering product recommendations, and resolving customer complaints in a professional and courteous manner.
- Product knowledge: Develop and maintain in-depth knowledge of our frozen and dairy products, including their features, benefits, and usage suggestions.
- Maintaining inventory: Assist in receiving, unloading, verifying, and storing product in accordance with company policies and procedures.
- Accuracy: Maintain accuracy when pricing and stocking products.
- Floor maintenance: Ensure that the sales floor, backroom, and stockroom areas are maintained in a clean and organized condition.
- Teamwork: Work collaboratively with other sales floor associates to achieve sales goals and support the overall success of the store.
Requirements
To be successful in this role, you must have:
- A passion for delivering excellent customer service
- Strong communication and interpersonal skills
- The ability to work effectively in a fast-paced environment
- A strong attention to detail and ability to maintain accuracy
- A high school diploma or equivalent required; associate's or bachelor's degree preferred
- A minimum of 6 months of retail experience, preferably in food retail or a related field
- Availability to work flexible hours, including evenings and weekends
Benefits
Big Y offers a competitive salary range of $45,000 - $60,000 per year, depending on experience, plus a comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.
Culture
At Big Y, we pride ourselves on creating a positive and inclusive work environment where everyone feels valued and supported. We believe in fostering a culture of teamwork, open communication, and continuous learning.
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