Administrative Manager, Radiology Department

4 weeks ago


Étreux, Hauts-de-France, United States Brigham and Women's Hospital Full time
Job Summary

The Administrative Manager of Radiology is responsible for overseeing the administrative teams supporting the Department of Radiology's main campus check-in areas and sub-specialty division support staff. This role requires strong leadership and management skills, as well as the ability to work effectively with diverse groups of people.

Key Responsibilities
  • Manage and oversee the administrative teams, ensuring efficient workflows and processes across check-in/registration areas and division reading rooms.
  • Work with the Director of Radiology Care Coordination to ensure appointment scheduling practices are followed by staff with scheduling responsibilities.
  • Collaborate with division Chiefs to ensure the needs of each sub-specialty division are being met/fulfilled by administrative staff.
  • Point of contact for clinical directors to address any concerns/issues in the check-in area, etc.
  • Ensure daily coverage of all check-in/registration desks within Radiology and rotating staff for cross-coverage and backup coverage planning.
  • Participate in new hire interviews, supervise and mentor staff, and oversee the implementation of work schedules.
  • Manage and oversee payroll activities, enter performance evaluations, and recommend salary adjustments.
  • Responsible for professional development of staff within areas of oversight.
  • Ensure compliance with Department, Hospital, and Regulatory guidelines, and monitor patient satisfaction surveys.
Requirements
  • 5-7 years of management experience, preferably within a hospital/healthcare setting.
  • Bachelor's level degree required, master's preferred, within the health sciences/business/management field.
  • Strong leadership and management skills, with the ability to work effectively with diverse groups of people.
  • Excellent communication and interpersonal skills, with the ability to present a positive attitude and professional appearance.


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