Implementation Technology Manager
6 days ago
ConGlobal, a leading provider of intermodal rail terminal services, is revolutionizing the industry with cutting-edge technology solutions.
We are seeking an experienced Implementation Technology Manager to join our team in Dallas/Fort Worth. As a key member of our Implementation and Deployment team, you will be responsible for leading the Functional Implementation of Advanced Solutions at customer sites.
The ideal candidate will have a strong technical background and excellent business acumen, with the ability to lead teams and manage technology development projects involving internal teams and third-party providers.
A competitive salary of $120,000 per year reflects the importance of this role, along with other benefits such as medical, vision, dental, 401k with company match, career advancement opportunities, and more.
Responsibilities:
- Customer relationship management, both internal and external
- Serves as escalation point for issue resolution
- Attends and leads Customer Project Meetings
- Acts as a strategic partner and trusted advisor for customers
- Oversees existing customer base and monitors upgrade reviews
- Provides industry expertise related to clients' businesses
- Develops scheduling commitments to internal and external customers
- Leads functional product implementation activities of ConGlobal technology solutions
- Cordinates with internal organizations, such as sales, product development, and operations
Requirements:
- Bachelor's degree in engineering or equivalent
- Professional experience deploying technology-based hardware and software solutions
- Experience managing technology development projects that include a mix of internal teams and third-party providers
- Demonstrated success deploying technology solutions to customer sites
- Demonstrated history of growing and developing internal teams
- Excellent interpersonal and communication skills, oral and written
- Proven ability to work with various departments and personnel
This is a remote-friendly role, but additional consideration may be given to those living in the Dallas/Fort Worth area.
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