Funeral Services Coordinator

4 weeks ago


MagstattleBas, Grand Est, United States Service Corporation International Full time
Funeral Services Assistant

At Service Corporation International, we're dedicated to celebrating lives and honoring those who have passed. As a Funeral Services Assistant, you'll play a vital role in supporting our funeral operations and providing exceptional service to our clients and their families.

Key Responsibilities:
  • Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos of client families.
  • Prepare documents related to services, cremations, and maintenance as directed by management.
  • Assist with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations.
  • Perform office duties such as answering phones, operating fax machines, computers, multiline phone systems, debit card machines, typewriters, postage meters, and scales.
  • Run errands for floral delivery, picking up supplies, documents, and other tasks as needed.
  • Serve as an usher and may park cars or perform any transportation requirements.
  • Drive Funeral Home vehicles for services and picking up families.
  • Ensure refreshments are available where allowed by law.
  • Assist with visitations, memorial, and funeral services, including visitation and chapel setup, dressing and casketing remains, delivering family items and flowers.
  • Prepare documents related to services, cremations, and maintenance.
  • Greet and receive client families and/or other persons entering the office for information and assistance.
  • Accommodate the needs of the family during a service and/or visitation.
  • May wash and clean funeral home vehicles and other client vehicles as required from time to time.
Requirements:
  • High school diploma or equivalent.
  • Previous customer service and/or sales experience preferred.
  • Proficient with MS Office suite and databases preferred; ability and willingness to learn required.
  • Valid state driver's license with an acceptable driving record required.
Knowledge, Skills, and Abilities:
  • High level of compassion and integrity.
  • Clear and concise verbal and written communication skills.
  • Professional behaviors and team player.

Category: Operations

Job Location: US-NE - Omaha



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