Funeral Services Coordinator
4 weeks ago
At Service Corporation International, we're dedicated to celebrating lives and honoring those who have passed. As a Funeral Services Assistant, you'll play a vital role in supporting our funeral operations and providing exceptional service to our clients and their families.
Key Responsibilities:- Prepare for services by delivering and setting up floral arrangements, chairs, caskets, urns, photos, and other personal keepsakes or mementos of client families.
- Prepare documents related to services, cremations, and maintenance as directed by management.
- Assist with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations.
- Perform office duties such as answering phones, operating fax machines, computers, multiline phone systems, debit card machines, typewriters, postage meters, and scales.
- Run errands for floral delivery, picking up supplies, documents, and other tasks as needed.
- Serve as an usher and may park cars or perform any transportation requirements.
- Drive Funeral Home vehicles for services and picking up families.
- Ensure refreshments are available where allowed by law.
- Assist with visitations, memorial, and funeral services, including visitation and chapel setup, dressing and casketing remains, delivering family items and flowers.
- Prepare documents related to services, cremations, and maintenance.
- Greet and receive client families and/or other persons entering the office for information and assistance.
- Accommodate the needs of the family during a service and/or visitation.
- May wash and clean funeral home vehicles and other client vehicles as required from time to time.
- High school diploma or equivalent.
- Previous customer service and/or sales experience preferred.
- Proficient with MS Office suite and databases preferred; ability and willingness to learn required.
- Valid state driver's license with an acceptable driving record required.
- High level of compassion and integrity.
- Clear and concise verbal and written communication skills.
- Professional behaviors and team player.
Category: Operations
Job Location: US-NE - Omaha
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