Electrical Service Technician

4 weeks ago


Indianapolis, Indiana, United States Wood-Mizer Products Full time
Job Overview

As an Electrical Service Technician at Wood-Mizer Products, you will play a critical role in ensuring the smooth operation of our electrical equipment. Your expertise will be essential in troubleshooting and resolving complex electrical issues, providing exceptional customer service, and upholding the company's core values.

Key Responsibilities

  • Troubleshoot high-voltage and low-voltage DC equipment, up to 480-voltage AC.
  • Interface with customers regarding technical and electrical aspects of our products or services.
  • Relay customer feedback to appropriate personnel in sales, quality assurance, and product management.
  • Provide problem resolution and troubleshooting to customers over the telephone and in the field.
  • Assist with product updates and determine the best method to resolve complex technical and electrical issues.

Requirements

  • High School Diploma or Equivalent.
  • Trade School Certificate in Electronics or a related field (Preferred).
  • 1-3 years of prior experience in customer service areas and working with the public (Required).
  • 1-3 years of prior experience with service in the manufacturing field or similar field (Preferred).

Skills and Abilities

  • Mechanical Aptitude.
  • 12-volt DC electrical knowledge and experience.
  • Reading Electrical Schematics.
  • High-Volt AC Electrical experience, up to 480V 3ph.
  • Knowledgeable in the operations of PLC's.
  • Knowledge of Hydraulic Systems.
  • Typing skills, telephone skills, and computer literacy.
  • Working knowledge of Word and Excel.

About Wood-Mizer Products

Wood-Mizer Products is a leading manufacturer of portable sawmills and related equipment. We are committed to providing high-quality products and exceptional customer service. Our employee-owners are dedicated to making a positive difference in people's lives.



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