Customer Service Representative
7 days ago
At ManpowerGroup, we're seeking a skilled Senior Customer Service Representative to join our team in Kearny, New Jersey. As a key member of our Department, you'll be responsible for delivering exceptional customer experiences and resolving issues in a timely and effective manner.
Key Responsibilities:
- Resolve customer complaints and issues through effective communication and problem-solving skills
- Follow company policies, procedures, and regulatory requirements to ensure compliance
- Credit Collection and order confirmation processes
- Work closely with in-house sellers to ensure seamless order fulfillment and customer satisfaction
- Maintain in-depth knowledge of company products and services to provide accurate assistance to customers
Requirements:
- 1-3 years of experience in customer service or a related field
- Experience in B2B and non-call-center customer service environments
- Preferred bilingual candidates
- High School Degree or equivalent
About ManpowerGroup:
ManpowerGroup is a leading global workforce solutions company, helping organizations transform in a fast-changing world of work. We develop innovative solutions for hundreds of thousands of organizations every year, providing skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills.
We are committed to providing equal employment opportunities in a professional, high-quality work environment. It is our policy to recruit, train, promote, transfer, pay, and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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