Elevated Engineering Specialist
4 weeks ago
Elgen Staffing is seeking an experienced Applications Engineer to join their dynamic team in Akron. This role requires a strong technical understanding of laser cutting products and the ability to educate and train customers on their use and application.
Key Responsibilities:- Technical Expertise: Develop and maintain expertise in laser cutting products, including off-line programming software, services, and policies.
- Customer Engagement: Collaborate with customers, sales personnel, and product support teams to provide training and technical support.
- Demonstrations and Presentations: Manage customer demonstrations in Elgen Staffing's facility or at customer sites, creating sample parts and conducting time studies.
- Travel and Sales Support: Visit customers and prospects, assist in presenting products, and develop relationships with sales representatives.
- Competitive Analysis: Evaluate competitive products for feature and benefit analysis.
- Travel and Event Participation: Attend trade shows and sales meetings to present products and provide technical information.
- Customer Support: Respond to customer inquiries and resolve issues, working with other personnel as necessary.
- Record Keeping: Maintain price books and competitive information files, reviewing and clarifying customer orders.
- Additional Responsibilities: Perform other duties assigned by management.
- AAS Degree: Required in a technical major, with preference given to BS degrees in Mechanical or Industrial Technology.
- Experience: 3-5 years' experience in laser cutting equipment programming and operation.
- Communication Skills: Excellent verbal, written, and presentation skills.
- Collaboration: Ability to collaborate and interact with others to resolve customer issues.
- Creative Capabilities: Demonstrated mechanical, design, and creative capabilities desired.
Elgen Staffing offers a competitive salary, commensurate with experience, in the range of $80,000 to $110,000 per annum, depending on qualifications and performance.
Benefits:- 401(k) plan with matching contributions
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
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