DIRECTV Installation Specialist

3 weeks ago


Phoenix, Arizona, United States Adcomm-MDU Full time
Job Summary

We are seeking a skilled DIRECTV Field Service Technician to join our team at Adcomm MDU. As a DIRECTV Field Service Technician, you will be responsible for the installation, repair, and maintenance of DIRECTV services in Multi-Dwelling Units (MDUs). This role requires strong independent work skills, exceptional customer service abilities, and a willingness to work outdoors in various weather conditions.

Key Responsibilities
  • Deliver exceptional customer service during all phases of DIRECTV system installation, troubleshooting, maintenance, and upgrades.
  • Install, upgrade, and repair DIRECTV products in accordance with quality standards.
  • Test DIRECTV satellite dishes and indoor equipment using specialized meters and tools.
  • Replace defective DIRECTV satellite dishes and equipment as needed.
  • Greet customers professionally and ensure installations are completed to their satisfaction.
  • Utilize a DIRECTV meter to peak and align satellite signals.
  • Install coaxial cables and set up DIRECTV receivers.
  • Work at heights to install and service DIRECTV equipment, ensuring all services are fully functional.
  • Perform tasks in attics, basements, and crawl spaces, involving bending, kneeling, stooping, crouching, and crawling.
Requirements
  • High school diploma or equivalent.
  • Previous experience in cable installation, telecommunications, or related field is advantageous.
  • Strong understanding of cable systems, networking concepts, and telecommunications equipment.
  • Proficient in using hand and power tools for installation and repairs.
  • Excellent communication skills and customer service orientation.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Willingness to work outdoors in various weather conditions and occasional evenings or weekends.
  • Valid driver's license.
  • Have basic tools, such as:
    • Adjustable Wrenches
    • Screwdrivers
    • Pliers
    • Cable Stripper
    • Cutters
    • Coax and Cat 5/6 Crimpers
    • Cordless Drill(s)
    • Ethernet Punch Down Tool
  • Have equipment, such as:
    • Cable Tester
    • Multimeter
    • Connectors
    • QAM Meter (Televes/JDSU)
    • Super Buddy Meter (Desirable)
    • AIM - Meter
About Adcomm MDU

Adcomm MDU Services, LLC is one of the fastest-growing Internet and Video Services providers for multi-tenant residential and commercial customers nationwide. The company owns and operates state-of-the-art fiber/wireless networks within each building, allowing them to deliver reliable, guaranteed-speed Internet, Managed Wi-Fi, and Video Services to its customers under the "Celerity" brand. In addition to its fiber internet offerings, AMS is partnered with major video providers to support customers with cost-effective bulk video services.

The AMS management team has decades of experience operating in both the residential and commercial segment of the video markets. As a result, the team has deep pre-existing relationships and dealer agreements with major video providers, and streaming platforms.


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