Retail Supervisor Lead

1 week ago


Nashua, New Hampshire, United States BJ's Wholesale Club Full time
Job Summary

The Retail Supervisor Lead is responsible for providing leadership and direction within the club, driving club performance by maintaining policies and procedures, delivering a positive service experience to Members, and providing leadership and direction. Acts as a key holder for the club and functions as the Manager on Duty (MOD) as assigned.

Key Responsibilities
  • Lead teams to deliver exceptional service and maintain a safe and positive environment for Members and Team Members.
  • Manage day-to-day operations of Fresh, Front of House Departments, overall merchandising, signage, recovery, and receiving within the club.
  • Provide supervision and performance management for Recovery Clerk and Utility Clerk team members.
  • Work closely with the Fresh Manager, Meat Manager, Front End Manager, and Night Manager to ensure all sanitation, food safety, and Team Member safety policies and procedures are in place and being effectively executed.
  • Escalate issues as appropriate to Home Office or the Club Manager as needed.
Requirements
  • Previous retail experience in a retail store, supermarket, or warehouse required.
  • A strong drive for results and solid work ethic is required.
  • Must be honest, straight-forward and committed to providing high levels of service to members.
  • Excellent communication skills required.
  • Must be able to lead and motivate a large team.
  • Basic computer knowledge (MS Word, MS Excel, Email) required.
  • High school diploma and/or college degree preferred.
Working Conditions

Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, which may also require bending, pulling, reaching, climbing and/or stooping. Frequently requires lifting objects up to 30 pounds. May require lifting and moving heavy and/or awkward objects in excess of 30 pounds with assistance.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $22.00.



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