Office Assistant

21 hours ago


Evanston, Illinois, United States High Country Behavioral Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Office Assistant to join our team at High Country Behavioral Health. As an Office Assistant, you will play a critical role in supporting our clients and staff by providing exceptional customer service, maintaining accurate records, and ensuring a smooth workflow.

Key Responsibilities
  • Provide professional and courteous service to clients and caregivers during intake and throughout their visit.
  • Maintain confidentiality and adhere to HIPAA standards in all interactions.
  • Communicate effectively with patients and staff to ensure seamless coordination of care and billing.
  • Assist with collection of medical samples, such as urinalysis and blood draws, as needed.
  • Prioritize tasks to ensure efficient workflow and meet client needs in a timely manner.
  • Update and maintain accurate records, both paper and electronic.
  • Assist patients during checkout, collect co-payments, and schedule follow-up appointments as needed.
  • Collaborate with external agencies to facilitate patient referrals.
  • Verify and record client insurance information to ensure accurate billing.
  • Prepare and complete deposits, as required.
  • Ensure a clean and organized workspace, front office, and patient areas.
Requirements
  • High School Diploma or Equivalent.
  • Knowledge of state and federal regulations, policies, and procedures governing accounting, medical billing, and financial recordkeeping.
  • Proficient in Microsoft Office Products and ability to operate various office equipment.
  • Ability to maintain confidentiality, professionalism, and customer service in all interactions.
  • Ability to solve practical problems and deal with a variety of variables.
  • Ability to accurately manage and prioritize multiple tasks in a fast-paced environment.
  • Successful completion of HCBH pre-employment screening and background check.
  • Ability to communicate effectively orally and in writing.
Benefits
  • Competitive Salary
  • Wyoming Retirement System (9.37% Employer Contribution/9.25% Employee Contribution/enrollment required)

High Country Behavioral Health is an equal opportunity employer committed to cultivating an environment where equal employment opportunities are available to all employees and job applicants. We celebrate diversity and believe it is critical to our success.



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