Business Systems Analyst
2 days ago
Honda Center is a world-renowned event venue that welcomes fans, performers, and athletes from around the globe. Our team members are an integral part of the event experience through their interactions with guests.
We are seeking a detail-oriented and results-driven Business Systems Analyst to join our dynamic team. The ideal candidate will have a strong background in analyzing business processes, identifying business requirements for new technology implementations or optimizing existing technology solutions, and developing strategies to enhance operational efficiency.
Responsibilities:- Support and partner in the identification and prioritization of business requirements for future technology solutions.
- Champion the cultivation and refinement of these business ideas into actionable implementation plans including deliverables such as business case, detailed requirements, fit gap analysis, change management and user training needs, and vendor fit analysis.
- Cross-Collaboration with stakeholders to identify, analyze, and document business requirements.
- Conduct interviews, workshops, and surveys to gather information.
- Analyze existing business processes and workflows to identify inefficiencies and areas for improvement.
- Develop process maps and documentation.
- Work with IT and other departments to design and implement solutions that meet business needs.
- Ensure solutions align with company goals and industry best practices.
- Help design, document, and maintain system processes for the support knowledgebase.
- Analyze data to identify trends, patterns, and insights that can inform business decisions.
- Understand and ensure data integrity and protect sensitive information.
- Develop reports and dashboards to communicate findings to stakeholders.
- Report on common sources of technical issues or questions and make recommendations to IT team.
- Develop and execute test plans to ensure solutions meet business requirements.
- Coordinate user acceptance testing (UAT) and address any issues that arise.
- Support technical implementation activities by defining and performing the appropriate quality control processes related to testing, validation, and deployment efforts.
- Develop process documentation, standard operating procedures (SOPs), and training materials to support process standardization and knowledge transfer.
- Assist in supporting change management responsibilities such as providing training and support to end-users regarding procedures, and best practices.
- Identify opportunities for continuous improvement in business processes and end-user technology solutions.
- Collaborate effectively with colleagues across the business and technology landscape.
- Stay current with industry trends and best practices.
- Bachelor's Degree with 4+ years of experience as an IT-focused business analyst or project manager.
- Proficient knowledge in generating business requirements, data integration needs, execution dependencies, and process documentation.
- Demonstrates strong teamwork and a poised, professional, positive demeanor.
- Excels as an innovative problem-solver, implementing creative solutions and takes initiative.
- Strong collaborator - works well across departments.
- AI Toolset Knowledge is preferred.
- Possesses exceptional written and verbal communication abilities.
- Adapts well to changing demands and priorities, thriving in ambiguity.
- Proficiency in business analysis tools and software (e.g., Microsoft Visio, Excel, Miro).
- Experience with project management methodologies (e.g., Agile, Waterfall) is a plus.
- Ability to work independently and as part of a team.
- Ability to learn and adapt to new software and technology.
- Commits to delivering exceptional customer service with personal accountability Will work side-by-side with super users across different business divisions.
Salary range: $88,000 - $110,000 per year in California.
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