Field Service Representative II

3 weeks ago


Charlotte, North Carolina, United States Builders FirstSource Full time
Job Summary

As a Field Service Representative at Builders FirstSource, you will be responsible for addressing construction service and product issues at the customer's site. This includes investigating and examining the condition of company building workmanship and products to ensure customer complaints are resolved efficiently and effectively.

Key Responsibilities
  • Address customer complaints regarding quality and reliability of products and services
  • Investigate and examine company building workmanship and products on the customer's site
  • Recommend replacement or repair of defective products based on customer service guidelines

Requirements
  • Strong communication and problem-solving skills
  • Ability to work independently and as part of a team
  • Knowledge of construction services and products


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