Parts Training Specialist

10 hours ago

Wichita, Kansas, United States Productive Resources LLC Full time
Job Title: Parts Training Specialist

Productive Resources LLC is seeking a skilled Parts Training Specialist to join our engineering team at John Deere's facility in Wichita, KS.

Job Summary:

The successful candidate will develop training curriculum and performance improvement materials on complex products, processes, or systems. They will collect and organize content from various stakeholders, facilitate the handoff process from development to delivery, and operate independently or as part of a team from initiation to completion.

Key Responsibilities:
  • Develop engaging training content to enable dealers to better support customers and improve bottom line performance.
  • Primary focus will be on John Deere dealership parts professionals, with additional responsibilities including company personnel and customers.
  • Determine and develop the appropriate method and media of the training using sound instructional design and adult learning principles.
  • Modify content, delivery, or environment based upon evaluation findings.
  • Maintain or facilitate the maintenance of electronic repository of learning content objects and data files.
  • Present project information to stakeholders and possibly execute training delivery throughout portions of the year.
  • Ability to successfully manage and execute multiple projects assigned at once, while meeting deadlines.
  • Collect, edit, and produce training media inclusive of video, audio, and still photography as needed.
  • Develop, review, and publish training content for multiple projects.
  • Work with outside vendors as needed for projects to be completed.
  • Review supplied reports and data, analyze training reports, NPS scores, training feedback comments, and summary reports of projects to improve as suggested.
  • Manage storage locations for files, videos, and content to be able to share and make accessible for others.
  • Present project details/content/timelines to John Deere stakeholders.
  • May be required to serve as an instructor to deliver training content to Dealer and Deere employees.
  • Ensure clear communication is in place with manager for all content and classes, leaving nothing unknown to manager and key stakeholders.
  • May receive work direction from other stakeholders within the training organization for special projects.
  • Identify opportunities for process improvement and communicate those opportunities, along with recommendations, to parts training development process owner(s).
  • Up to 15% travel to dealerships/events for photo/video opportunities.
Requirements:
  • Ability to manage meetings with subject matter experts, meet deadlines, and understand a variety of products and systems.
  • Degree in Marketing/Communications/Training/Business OR Equivalent experience can substitute for Education/Degree.
  • May be required to present training to larger audience about 25% of the time or more.
  • Capacity to work with different topics and teams, understanding their specific needs and adapting communication styles accordingly.
Why Work for Productive Resources LLC?

Productive Resources LLC is a full-service engineering firm with over two decades of experience serving leading global clients. Our expertise is project-based product development and manufacturing engineering support. Our primary focus industries are off-highway equipment including agricultural, construction, defense, mining, recreational, industrial, and specialty machines.

We lead with our reputation for quality, teamwork, and innovative solutions. We invest in our people, providing resources and opportunities for ongoing development. Our workplace fosters innovation, prioritizes the well-being of our team, and encourages creativity. Our diverse experience and client base will challenge your technical skills and provide greater opportunities for growth.

We Offer Competitive Benefits:

  • Health and Dental Insurance
  • Company Paid Life Insurance
  • Long-Term Disability
  • Short-term Disability
  • Retirement Savings Account (Traditional 401k & Roth 401k)
  • Flexible Spending Plans for Medical Expenses and Dependent Care
  • Paid Time Off (PTO)

Equal Opportunity and Veteran Friendly

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