Customer Service Representative
4 hours ago
About the Role:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Clerk. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a high level of awareness in our store.
Key Responsibilities:
- Provide specialized services to customers, including layaway, refunds, and price adjustments.
- Process cash register transactions accurately and efficiently.
- Assist customers with opening NEXCARD accounts and provide basic program information.
- Monitor and track orders, and advise customers of delivery and updates.
- Resolve customer complaints and issues in a professional and courteous manner.
- Interact with customers and coworkers in a friendly and professional manner.
Requirements:
- 1 year of responsible experience in clerical, office, or retail sales store work.
- Ability to perform satisfactorily in the position to be filled.
What We Offer:
- Excellent benefits package.
- Opportunity to grow your career with us.
- World-class retailer serving active duty and retired military and their families.
Why Join Us:
At Navy Exchange, we offer a unique opportunity to work in a retail environment with a purpose. Our team members are passionate about providing exceptional customer service and making a difference in the lives of our customers.
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