Customer Service Representative

4 hours ago


Oak Harbor, Washington, United States Navy Exchange Full time
Customer Service Clerk Part Time w/ Benefits

About the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Clerk. As a key member of our sales team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a high level of awareness in our store.

Key Responsibilities:

  • Provide specialized services to customers, including layaway, refunds, and price adjustments.
  • Process cash register transactions accurately and efficiently.
  • Assist customers with opening NEXCARD accounts and provide basic program information.
  • Monitor and track orders, and advise customers of delivery and updates.
  • Resolve customer complaints and issues in a professional and courteous manner.
  • Interact with customers and coworkers in a friendly and professional manner.

Requirements:

  • 1 year of responsible experience in clerical, office, or retail sales store work.
  • Ability to perform satisfactorily in the position to be filled.

What We Offer:

  • Excellent benefits package.
  • Opportunity to grow your career with us.
  • World-class retailer serving active duty and retired military and their families.

Why Join Us:

At Navy Exchange, we offer a unique opportunity to work in a retail environment with a purpose. Our team members are passionate about providing exceptional customer service and making a difference in the lives of our customers.



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