Field Service Technician

4 weeks ago


Houston, Texas, United States FUJIFILM Corporation Full time

Job Summary: We are seeking a highly skilled Field Service Technician to join our Graphic Communications Division team. As a Field Service Technician, you will be responsible for providing technical support and solutions to complex problems related to toner-based production equipment.

Key Responsibilities:

  • Provide on-site support and installations for customers in North America.
  • Maintain close communication with Technical Service Manager, Regional Service Manager, and the Technical Phone Support team to ensure accurate resolution of service issues.
  • Perform pre-installation assessment and site inspection of equipment in accordance with FUJIFILM equipment requirements.
  • Monitor and manage the return of all parts.
  • Manage and complete all Preventative Maintenance requirements.
  • Attend training classes to stay current on both new and existing products.
  • Conduct technical training classes as needed for technicians.
  • Provide sales assistance in demos and/or customer visits as needed.
  • Monitor critical accounts and actively participate in support activities to accomplish quick and effective problem resolution.

Requirements:

  • Two-year electronics or mechanical engineering degree or equivalent in field experience.
  • 5 or more years of field service experience with toner-based production equipment.
  • Extensive knowledge in electronics and mechanical operation.
  • Computer skills with emphasis on operating systems and hardware.
  • Valid state driver's license (Real ID compliant), and passport.
  • Ability to do extensive traveling.

About FUJIFILM Corporation: FUJIFILM Corporation is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, and any other status protected by federal, state, or local law.



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