Customer Service Representative ICall Center
4 weeks ago
The Customer Service Representative ICall Center will be responsible for providing exceptional customer service to Motor Vehicle Division (MVD) customers in a high-volume contact center environment. The ideal candidate will possess a high school diploma/GED and six months of experience handling customer questions, complaints, and/or providing information.
Key Responsibilities:
- Respond to customer requests in a timely and professional manner
- Utilize call scripts to ensure customers receive accurate and consistent information and MVD processes are utilized
- Work with the Customer Relationship Management (CRM) and DRIVES system to manage tasks such as creating, reviewing, and updating customer contact interactions
Preferred Qualifications:
1 year of contact center experience and proficiency with software applications to include Microsoft Word, Excel, and Outlook. All candidates must submit a Tax Clearance Letter and complete a Tax Authorization Form to be considered.
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Atlanta, Georgia, United States Craftexcom Full timeJob OverviewAt Craftexcom, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll be responsible for providing exceptional service and support to our valued customers. Your primary focus will be on handling customer inquiries, resolving issues, and ensuring customer satisfaction.Key...
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Atlanta, Georgia, United States SSRG Cake, LLC - 07 Full timeJob OverviewAt SSRG Cake, LLC - 07, we are seeking a highly skilled and experienced Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our internal and external customers via phone and email.Key ResponsibilitiesRespond to customer inquiries and resolve...
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Atlanta, Georgia, United States RemX Full timeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at RemX. As a key member of our healthcare benefits team, you will be responsible for providing exceptional service to our members, answering their questions, and resolving their issues in a timely and professional...
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Atlanta, Georgia, United States Insight Global Full timeJob SummaryColumbia Sportswear and Sorel are seeking a highly skilled Customer Support Representative to join our team. As a key member of our Consumer Services Team, you will be responsible for providing exceptional customer service to our clients via telephone, chat, and email correspondence.Key ResponsibilitiesProvide accurate information regarding...
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Atlanta, Georgia, United States Connexa Worx Full timeJob DescriptionWe are seeking a motivated and customer-focused individual to join our dynamic team at Connexa Worx as a Customer Service Representative. The ideal candidate will be responsible for handling inbound and outbound calls, providing excellent customer service, resolving customer inquiries, and ensuring a positive experience with the company.This...
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Customer Service Representative
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Atlanta, Georgia, United States AETC Inc Full timeJob DescriptionCustomer Service Representative DutiesCustomer Service Representative ResponsibilitiesAt AETC Inc, we are seeking a skilled Customer Service Representative to join our team in the Gift Shop. The ideal candidate will provide exceptional customer service, promote our products, and maintain a clean and organized store environment.Key...