Customer Service Representative for US Postal Services

7 days ago


Crystal, North Dakota, United States US Postal Service Full time

Seeking a dedicated and detail-oriented individual to fill the role of Postmaster Relief with the US Postal Service. This position offers an opportunity to work in a fast-paced environment, providing exceptional customer service and ensuring the efficient operation of a single-unit postal facility.

About the Role

This is a unique opportunity to develop your skills in mail distribution, dispatches, and problem-solving while maintaining a high level of professionalism and discretion. As a Postmaster Relief, you will be responsible for operating within established postal rules, laws, and regulations, ensuring the security and integrity of accountable paper, monies, product inventory, and office supplies.

Key Responsibilities
  • Operate a single unit postal facility providing limited window services and mail distribution.
  • Open and close the facility according to established procedures.
  • Resolve problems that may occur during operations and escalate issues to Administrative Post Office (APO) when necessary.
  • Maintain files and records and submit reports as required.
  • Answer questions and provide guidance to postal customers.
Benefits

This role offers a competitive salary and benefits package, including opportunities for professional growth and development. The estimated salary for this position is $45,000 - $65,000 per year, depending on experience and qualifications.

What We Offer

The US Postal Service provides a dynamic and supportive work environment, with opportunities to develop your skills and advance your career. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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