Patient Service Representative

7 days ago


Olathe, Kansas, United States The University of Kansas Health System Full time
Job Summary

The University of Kansas Health System is seeking a highly skilled Patient Service Representative to join our team. As a key member of our physician's care team, you will play a critical role in creating a seamless patient experience within our ambulatory clinic.

Responsibilities
  • Schedule internal and external referrals, appointments, and procedures using Epic Cadence decision trees.
  • Responsible for registration, insurance verification, and demographic data entry.
  • Collect copays, co-insurance, and deductibles at the point of service.
  • Assist patients with MyChart activation and support.
  • Provide exceptional customer service and maintain a high level of professionalism.
Requirements
  • High school graduate or equivalent.
  • 1+ years of customer service or healthcare experience.
  • Basic computer skills, including Microsoft Excel, Word, Outlook, and Teams.
  • Ability to maintain patient confidentiality.
Preferred Qualifications
  • Clerical, registration, and/or customer service experience within a healthcare setting.
  • Bilingual or multilingual skills.
About Us

The University of Kansas Health System is an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.



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