Family Support Specialist

1 week ago

Keene, New Hampshire, United States Northeast Family Services Full time

We are seeking a skilled Family Support Specialist to join our team at Northeast Family Services. As a key member of our staff, you will play a vital role in supporting families affected by abuse and neglect.

Job Overview

This is a flexible position, with most visits taking place during afterschool/evening hours and occasional weekends. The ideal candidate will have experience working with families and be able to provide one-on-one coaching and supportive counseling.

About the Role

The Family Support Specialist will work closely with families to identify their needs and develop personalized plans to help them achieve their goals. This may involve providing parenting education, health and safety education, and connecting families with community resources.

Responsibilities
  • Facilitate family visitations and transport children and/or their families as needed;
  • Provide high-quality supervision during family visitation time;
  • Help families increase their skills to effectively parent their children during supervised visitation;
  • Develop and implement treatment plans and hold meetings as required;
  • Provide support and guidance to families to help them meet their goals;
  • Maintain positive relationships with DCYF, children, families, and community providers;
  • Attend team and committee meetings as required;
  • Assist families in accessing community resources to meet their social, medical, educational, vocational, and financial needs;
Qualifications
  • A minimum of 4 years of experience working with families is required;
  • An Associate's degree in Human Services or a related field is preferred;
  • You must be at least 22 years old;
  • Ability to understand and follow policies and procedures;
  • Understanding of and ability to work positively with children and parents with mental health challenges, substance abuse, and/or intellectual disabilities;
  • Ability to set professional boundaries;
  • Reliable attendance for scheduled hours and flexibility to cover additional hours;
  • Ability to manage client behavior, foster independence, and maintain perspective;
  • Ability to handle people and situations with compassion, diplomacy, and tact;
  • Ability to set priorities and be clear and directive when needed;
  • Valid driver's license, evidence of automobile insurance, and a clear criminal record and central registry check are required;
  • Ability to work cooperatively in a team environment and problem-solve unexpected/unpredictable circumstances calmly;
  • Strong verbal and written communication skills;
  • Ability to use technology and an electronic health record for documentation;
  • Able to sit, stand, climb stairs, and move about the sites and follow young children;
  • Able to drive a vehicle.
Training Requirements
  • Complete a minimum of 20 hours per year of in-service training, including at least 8 hours of family systems training;
  • 12 hours of the overall training hours may be provided in supervision and staff meetings that relate to general therapeutic topics such as:
  • Substance use disorders;
  • Child abuse and neglect;
  • Labor and sex trafficking;
  • Sexual abuse;
  • Domestic and family violence;
  • Behavioral health needs of children and families;
  • Safety planning for family members;
  • Crisis intervention techniques;
  • Early childhood screening and child development;
  • Trauma-informed practice, including screening and evidence-based practices;
  • Treatment of any co-occurring disorders;
  • Restorative practices and delinquency prevention;
  • Behavioral management techniques; and
  • Infant safe sleeping practices.
Benefits
  • We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience;
  • Health, dental, and vision insurance;
  • Three weeks paid vacation per year;
  • Eleven paid holidays per year;
  • Generous sick time, including mental health days;
  • A 401(k) retirement plan with up to 4% match;
  • Voluntary short and long-term disability insurance;
  • Voluntary life insurance;
  • Dependent care savings account;
  • Mileage reimbursement;
  • Longevity award - a monetary bonus and a vacation day annually;
  • A company-provided laptop and cell phone;
  • Opportunity for professional growth and licensure supervision;
  • Tuition reimbursement;
  • Personal cell phone discount.

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