Operations Manager
3 weeks ago
As an Operations Supervisor at Knoll, you will be responsible for leading and managing an assigned department to achieve operational objectives. This includes ensuring the team's performance and accountability to zero defects, identifying and solving department problems that cause poor quality, and managing and monitoring compliance to HMI quality plan and ISO 9000 certification.
Key Responsibilities
Lead and manage an assigned department to achieve operational objectives
Ensure the team's performance and accountability to zero defects
Identify and solve department problems that cause poor quality
Manage and monitor compliance to HMI quality plan and ISO 9000 certification
Create an operation that produces product only to customer demand (takt time) using one-piece-flow
Ensure 100% on-time delivery of quality products to the customer
Ensure a safe working environment for all employees and visitors
Requirements
Minimum of four years successful supervisory experience in an operations environment or at least four years of demonstrated success in a leadership role that has included directing the work of others with proven results
Ability to express ideas effectively (verbally and nonverbal) with well-developed interpersonal and communication skills and demonstrated professionalism
Adept at resolving conflict in a team environment
Demonstrated ability to identify and understand issues and make appropriate decisions
Proficient in ISO quality systems fundamentals and Lean Manufacturing principles
Ability to effectively use office automation / communication software and tools used in the HMI office environment
What We Offer
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Recognition and rewards for outstanding performance
Equal Opportunity Employer
Knoll is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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