Technical IT Professional
1 week ago
We are looking for a skilled Technical IT Professional to join our team at SourcePro Search, LLC. As a Technical IT Professional, you will be responsible for providing expert-level technical support to our users, troubleshooting hardware and software issues, and installing, diagnosing, repairing, maintaining, and upgrading PC hardware, mobile devices, printers/copiers, and telephones.
The estimated salary for this position is $70,000 - $90,000 per year, depending on experience.
Key Responsibilities:- Provide hands-on technical support to users experiencing hardware and software issues.
- Perform diagnostic tests to identify root causes of problems and implement effective solutions.
- Install, diagnose, repair, maintain, and upgrade PC hardware, mobile devices, printers/copiers, and telephones.
- Collaborate with the team to develop and implement processes that improve efficiency and effectiveness.
- Bachelor's Degree in Computer Science, Information Systems, or related field or equivalent work experience required.
- Typically has 4+ years of relevant work experience.
- Previous technical lead role a plus.
- Familiarity with LAN/WAN technologies and cabling.
- Familiarity with smartphones, specifically iPhones, Androids, and Blackberrys.
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