Director of Operations

21 hours ago


Santa Fe, New Mexico, United States One Haus Full time
Job Description

We are seeking an experienced Director of Operations to lead our team towards continued excellence and brand expansion. Our iconic and celebrated restaurant group features eclectic, modern, and fine dining Southwest Cuisine, with multiple concepts including upscale Southwestern cuisine, elevated private dining, and a premier fine dining restaurant.

The ideal candidate will have excellent communication and collaboration skills, harnessing the vision of our beloved concepts while continuing to improve, elevate, and refine the program with passion and grit. They will possess a true passion for positive work culture and be extremely hands-on with impeccable standards and a drive for excellence.

Main Responsibilities:
  • Lead, manage, and oversee all operational aspects of our current restaurants, while being ready to assist with additional openings.
  • Act as the mediator of information between our restaurants and ownership, actively working to strengthen and grow the culture, paying particular attention to organizational health and the entire employee and guest experience.
  • Be a liaison, enhancing all communication and collaboration between culinary and service teams to ensure a healthy and consistent team environment daily.
Key Performance Areas:
  • Revenue: Teach and mentor the management team to maximize guest and employee experience while increasing check average.
  • Costs: Ensure that restaurant management teams are focused on managing food, beverage, and labor costs that balance maximizing guest experience and restaurant profitability.
  • Customer Experience: Work with culinary and beverage teams to develop new and innovative food and beverage experiences that continue to enhance the overall experience for all of our restaurants and events.
  • Employee Experience: Ensure the restaurant management teams are focused on training, development, and continued staff education in a manner that is consistent with our cultural values.
Requirements:
  • Experience with multi-unit oversight across a range of concepts from upscale casual to fine dining and events.
  • Excellent communication and collaboration skills.
  • Passion for positive work culture and a drive for excellence.
  • Hands-on leadership and participation in daily operations across all concepts.
What We Offer:
  • $150k Base Annual Salary (Annual Leadership Bonus & Incentive Program)
  • Relocation Assistance Package
  • Two Week Paid Vacation & Employee Benefits


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