Optical Sales Manager

1 week ago

Lake Worth, Florida, United States National Vision Full time
{"Job Title": "Optical Sales Manager", "Job Description": "

Job Overview

As an Optical Sales Manager at National Vision, you will be responsible for driving sales and performance goals while maintaining the highest level of customer service. You will lead a team of Optician/Sales Associates and ensure the timely completion of day-to-day functions.

Key Responsibilities

  • Drive and achieve profit, sales, and performance goals according to NVI standards.
  • Monitor sales results against budgeted.
  • Ensure all store associates achieve and maintain the highest level of customer service.
  • Maintain awareness of same day service using "Ready When Promised" production board.
  • Communicate with the General Manager, District Manager, and Corporate Office and provide store reporting as required.
  • Develop and maintain a good working relationship with doctor(s) associated with the store and serve as liaison between doctor and store personnel.
  • Ensure store promotions, advertising, and visual merchandising are in place and all associates and doctors are aware of current promotions.
  • Supervise and motivate Optician/Sales Associates and ensure the timely completion of day-to-day functions.
  • Assist the General Manager with balancing staffing to store volume. Assist in recruiting, selecting, and retaining a high-caliber staff.
  • Motivate associates to exceed performance standards.

Requirements

To be successful in this role, you will need:

  • Optical sales experience. Supervising experience is preferred.
  • Maintain Optical license in states that require licensure.
  • Proficient computer skills.
  • Proven ability to lead, coach, and build associate relationships.
  • Sound understanding of store operations and standards for success.
  • Strong communication skills (both oral and written) for effective management of teams.
  • Exceptional customer service skills.
  • Able to present clear and concise information and respond to questions from managers, associates, and customers.
  • Strong organizational skills for planning work and continuously monitoring progress towards goals.
  • Ability to analyze, create, and understand financial reports.
  • Demonstrated ability to analyze and solve problems of varied scope.
  • ABO and NCLE Certified.
"}

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